Frequently Asked Questions

Frequently Asked Questions

At the time of making a reservation or before travelling you may have questions. Here are the most common ones and answers.

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What's the earliest I can check in?

Your room will be ready for you from 2:00 pm on the day you're due to arrive. In case of an earlier arrival the services included in your room rate such as access ticket to the lake beach, WiFi access, car parking will be at your disposal.

What's the latest I can check out?

Check out is by 12 noon on your agreed departure date. After check out luggage storage is available free of charge at the front desk.
Late checkout is subject to availability and a fee and can be arranged upon request.

How can I park my car?

Non-secure parking is available free of charge at the hotel’s parking lot.

What is included in the room rate?

Accommodation with buffet breakfast or half board (buffet breakfast and 3-course set menu dinner), access tickets (usually equal to the number of nights booked) to Csopak lake beach according to your reservation.

Is there internet access available at the hotel?

Yes, wireless internet access (WiFi) is available free of charge in the entire hotel.

Is the city tax included in the room rate?

No, city tax is excluded, currently 450 HUF per person per night from the age of 18.

What types of credit cards does the hotel accept?

MasterCard, Maestro and Visa cards are accepted.

Are there discounts for children?

Children aged 0-2,99 years stay free of charge in parents room.
Children aged 3-11,99 years get 50% off the adult rate.

Are cots and high chairs available?

Babies are welcome, cots and high chairs are available upon request prior to arrival. Please indicate your need at the time of making your booking.

What is included in half board?

Buffet breakfast including warm and cold dishes (a selection of breads, rolls, cold cut, cheese, egg dish, muesli, corn flakes, butter, jam, seasonal vegetables, coffee, milk, tea, juice) and 3-course set menu dinner.

Breakfast: 7:00-10:00 am
Dinner: 6:00-9:00 pm

Are rollaway beds (extra beds) available?

One rollaway bed per double/twin room is available.

Are pets allowed at Holiday Hotel Csopak?

Yes, your pets are welcome at a surcharge of 2 100 HUF per pet per night.
At the time of your reservationplease indicatethat you will be bringing your pet.