Frequently Asked Questions
At the time of making a reservation or before travelling you may have questions. Here are the most common ones and answers.
Your room will be ready for you from 2:00 pm on the day you're due to arrive. In case of an earlier arrival the services included in your room rate such as access ticket to the lake beach, WiFi access, car parking will be at your disposal.
Check out is by 12 noon on your agreed departure date. After check out luggage storage is available free of charge at the front desk.
Late checkout is subject to availability and a fee and can be arranged upon request.
Non-secure parking is available free of charge at the hotel’s parking lot.
Accommodation with buffet breakfast or half board (buffet breakfast and 3-course set menu dinner), access tickets (usually equal to the number of nights booked) to Csopak lake beach according to your reservation.
Yes, wireless internet access (WiFi) is available free of charge in the entire hotel.
No, city tax is excluded, currently 450 HUF per person per night from the age of 18.
MasterCard, Maestro and Visa cards are accepted.
Children aged 0-2,99 years stay free of charge in parents room.
Children aged 3-11,99 years get 50% off the adult rate.
Babies are welcome, cots and high chairs are available upon request prior to arrival. Please indicate your need at the time of making your booking.
Buffet breakfast including warm and cold dishes (a selection of breads, rolls, cold cut, cheese, egg dish, muesli, corn flakes, butter, jam, seasonal vegetables, coffee, milk, tea, juice) and 3-course set menu dinner.
Breakfast: 7:00-10:00 am
Dinner: 6:00-9:00 pm
One rollaway bed per double/twin room is available.
Yes, your pets are welcome at a surcharge of 2 100 HUF per pet per night.
At the time of your reservationplease indicatethat you will be bringing your pet.


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